The use of Technology at O'Connor & McCann has diversified greatly in recent years and we are now a fully computerized company offering electronic services to supplement the cargo handling capabilities of the company.

With a new network at the heart of our sales operations, technology and the proliferation of communications applications form the life line that connects us with our customers.

To achieve the best possible position for future growth, O Connor & McCann has taken advantage of new applications and developed a new Online Services System. This enables our own employees and customers to find a specific cargo quickly and easily. It's a great example of how we've used technology to strengthen the bond between O Connor & McCann and our customers. In 2000, the New System was implemented as an integrated system, to facilitate instant access to information. It is based on a client-server environment and provides customers with cargo movement, booking confirmation and cargo status. Overall, it provides greater convenience and quality without wait, regardless of the user's location.

Customers can rely on a variety of external interchange information through our value-added IT features. Our Auto Fax and EDI services give you easy access to up-to-date shipping information whenever and wherever you are. Our easy to use IT services are exclusively designed with the consideration of customers in mind.

Prior to operational needs, personnel and management can also obtain pertinent information. This will minimize service irregularities and avoid unnecessary costs. The IT team is currently working to further develop the system making it more diversified. This will allow the system to govern most areas of the company and will contribute effectively to areas of equipment management, staff organisation, and on-time decision making and planning.